RENTERS:
The Simple Life Hospitality rents to families, couples and individuals. The primary tenant must be at least 25 (twenty-five) years of age. We do not rent to high school and college students or groups. The primary tenant who made the reservation must be at the property with other guests during the entire period of the reservation. Also, renters agree to limit the number of people to the maximum stated occupancy level for the property. The number of guests must be indicated at the time of booking. Any changes must be made by contacting us. We charge for additional guests over the stated capacity at a rate of $25/per person/per night. Additional guests can only be accommodated at certain properties and must have prior permission. Additional guests are not permitted to sleep in tents, RVs, campers, vehicles or anywhere outside without prior permission. Any violation of this provision will result in immediate eviction from the Property and forfeiture of all sums paid hereunder. Rental agreement shall not be assigned or sublet.
CHECK IN/CHECK OUT:
The Property will be ready for occupancy at 4:00 PM local time on the arrival date and must be vacated by 10:00 AM local time on the departure date. Prior to checkout, renters are required to fulfill all posted checkout procedures, which may include running the dishwasher, removing linens, and/or taking out all trash. Failure to do so may result in additional cleaning fees charged to the credit card on file.
EARLY CHECK IN/LATE CHECKOUT:
Early check in or a late check out may be available at the cost of $45, provided the property is vacant and guest ready or does not have guests arriving the same day as your departure. You may inquire the week of your stay for availability.
RENTAL DAMAGE PROTECTION:
In lieu of the refundable damage deposit, we require a non-refundable Damage Protection fee designed to cover unintentional damages to the rental unit that occur during your stay, provided they are disclosed to management prior to check-out. This fee will cover you for the first $1,000.00 worth of damage. Any damages that exceed $1,000.00 will be charged to the credit card on file.
UNAUTHORIZED USE OF OWNER PROPERTY PROHIBITED:
The unauthorized use by guests of owner’s personal property, which is not included in the rental, including by example and not limitation boats, jet-skis, other recreational watercraft, ATVs, snowmobiles, riding lawn mowers and other such items, is prohibited, unless specifically authorized – in writing – as part of the Rental Agreement. Any unauthorized use of any such property will incur a fine of $1,000 or actual cost of damages, whichever is higher, and will be charged to the guest’s credit card.
LINENS AND TOWELS:
Linen and towels are included in the rental fee and are to be used only within the property rented. Bed linens must be stripped at the end of your stay for the cleaning crew.
PET POLICY:
No pets are allowed in the property at any time, unless specifically indicated in the listing that the property is pet friendly, and the appropriate fee has been paid. If it is brought to our attention that you have a pet in a pet-free property, you will be required to vacate the property without refund or rate adjustment. If we determine (after you have checked out) that a pet was in the pet-free accommodation, you will incur a $700 fine. Please note that the owner may have pets that they bring to the property.
NON-SMOKING UNIT:
Smoking and vaping are strictly prohibited on the property, including grounds. An additional $700 fine to support cleaning and deodorizing will be charged if any evidence of smoking or vaping in or on the property is found.
PARKING:
Parking is available to renters at no charge and limited to the number of spots as indicated by the specific property.
CHANGE IN PROPERTY RENTED:
In rare situations, we may be forced to move a renter to a comparable property. Renters will be notified at the earliest date that the property reserved will not be available and given options to change to another property. If unacceptable to the renter, they will be refunded rental fees paid or given an opportunity to change rental dates.
TAXES AND FEES:
Included are accommodation taxes on the rental amount as mandated by local and state authorities, and fees for processing / accidental damages totaling $1000 or less, if reported immediately. In event tax rates change, renters will be charged at the new tax rates.
ACCOMMODATIONS:
Renters are not allowed to move or remove furnishings. The Simple Life Hospitality is not responsible to replace or provide additional furnishings or appliances, which are not in the property on check-in.
MAINTENANCE ISSUES:
The property is regularly inspected to ensure all maintenance issues are addressed prior to check-in; however, in the event any mechanical, appliance, or any other type of maintenance is required, we will attempt to resolve your issues in a timely manner and ensure your stay is a pleasant one. If you do not contact us at the time you notice the issue, you are in full agreement that the said issues are immaterial and acceptable. Furthermore, the lack of contact indicates full agreement to forfeit compensation for the inconvenience. Call 888-812-0860 as soon as possible, so we can resolve or compensate according to our standard compensation schedule.
REFUNDS:
No refunds are granted for malfunctioning mechanical or electrical equipment including (but not limited to): inoperable appliances, air-conditioning units, pools and/or spas. No refunds will be given for unfavorable weather, early departure, utility service interruption, construction, or maintenance issues. Additionally, there are no refunds for faulty recording or playback equipment, TVs, audio, telecoms, cable reception, computer equipment or internet access.
It will be attempted to repair or replace any items found inoperable as quick as possible, but it cannot be guaranteed that repair will be completed during your stay.
Additionally, there are insects and critters that enjoy our Wisconsin cabins as much as we do. We do our very best to keep on top of it and have pest control but there may be instances of insects (alive or dead) or critters who have found their way into the properties. Should you encounter an issue, please let us know so we can address it. If available, we can move you to another property, but we cannot provide a refund.
UTILITIES/INTERNET SERVICE:
We make every effort to ensure that all utilities, including cable TV and internet access, are functioning prior to your arrival, however, cannot guarantee the performance or reliability of services provided by third parties. No compensation will be paid nor refunds given for temporary utility outages. Guests should report all outages immediately. All efforts will be made to have utilities restored as soon as possible. Tenants are responsible for any purchases/upgrades made to cable/satellite or other services during their stay.
TAMPERING:
Renters are not allowed to tamper with any safety device, such as smoke detector, carbon monoxide etc. or with pool heat or draining/adding water to the pool without consent. Damages incurred does not release the renter from 1) intentional, willful, reckless, or malicious acts, smoking inside condos, 2) theft, 3) gross negligence, 4) intentional misuse of any device, appliance, AC system, furniture, and furnishings in the unit, and 5) damage caused by renters and guests while under the influence of alcohol and/or drugs.
TRIP CANCELLATION:
A full refund of the reservation amount will be provided if canceled 30 days or more prior to arrival, however a $100 cancellation fee will be applied. A refund of 50% of the reservation amount will be issued if the trip is canceled less than 30 days but 14 or more days prior to arrival. If canceled within less than 14 days of arrival, no refund will be provided.
We cannot issue refunds due to canceled or shortened stays because of inclement weather, environmental damage, evacuation, acts of terrorism, acts of God, family illness, family death, accidents, etc.
Alternative refund policies may apply based on the platform in which the reservation was booked through.
UTILITIES/INTERNET SERVICE:
We make every effort to ensure that all utilities, including cable TV and internet access, are functioning prior to your arrival, however, cannot guarantee the performance or reliability of services provided by third parties. No compensation will be paid nor refunds given for temporary utility outages. Guests should report all outages immediately. All efforts will be made to have utilities restored as soon as possible. Tenants are responsible for any purchases/upgrades made to cable/satellite or other services during their stay.
RIGHT TO ENTER:
The Simple Life Hospitality has the right to enter any property, at any time, for any reason to inspect or investigate disturbances, confirm occupancy, and/or make repairs or make any improvements to the property that the property owner deems necessary. Guests will be given advance notice of entry, as early as reasonably possible.
SLEEPING CAPACITY/DISTURBANCES:
Tenant and all other occupants will be required to vacate the Property and forfeit the rental fee and security deposit for any of the following: Occupancy exceeding the stated sleeping capacity (without permission), using the property for any illegal activity, causing damage to the Property rented or to any of the neighboring properties, any other acts which interferes with neighbors’ right to quiet enjoyment of their property and violating a municipal noise ordinance.
PERSONAL INJURY INDEMNIFICATION:
Renter agrees to release and indemnify The Simple Life Hospitality, Homeowners Association, and property owner from and against all liability for personal injury or illness to the person of the renter and their guests while occupying or on the property resulting from any cause whatsoever.
LOST OR LEFT BEHIND ITEMS:
The Simple Life Hospitality is not responsible for personal belongings and items left in property during occupancy and after checkout. Any belongings and items found will be mailed to renters at their expense, a $25 convenience fee will be charged in addition to the cost of shipping.
OUTDOOR BURN REGULATIONS:
Any and all open burning is prohibited. Open burning is defined as outdoor burning in an unconfined area, container or pile that is not considered a designated or identified ‘fire pit.’
Lighting of fireworks is strictly prohibited.
REFUSE TO RENT/EVICTION:
The Simple Life Hospitality reserves the right to refuse rentals, and/or refund deposits and payments at company’s discretion. Also, renter agrees to comply with terms and conditions as set forth above in Items, and failure to do so, agrees to vacate the premises immediately on request and eviction by The Simple Life Hospitality.
ERRORS AND OMISSIONS:
The Simple Life Hospitality is not responsible for errors and omissions. We reserve the right to correct such errors.
Cancellation Policy
Custom Cancellation Policy
TRIP CANCELLATION: 30 Days Prior: A full refund of the reservation amount will be provided if cancelled 30 days or more prior to arrival. A $100 Fee is applied to all cancellations prior to 30 days. 14 Days Prior: A refund of 50% of the reservation amount will be issued if the trip is cancelled less than 30 days but 14 or more days prior to arrival. Less than 14 Days Prior: If cancelled with less than 14 days of arrival, no refund will be provided. We cannot issue refunds due to canceled or shortened stays because of inclement weather, environmental damage, evacuation, acts of terrorism, acts of God, family illness, family death, accidents, etc.
Check-in / Check-out
Check-in time: 4:00 PM
Check-out time: 10:00 AM