Guest FAQs
The check-in and check-out time is the same for all our vacation properties. Guests can check in at 4:00 PM. Check-out time is at 10:00 AM.
We are always happy to offer you an early check-in or late check-out whenever possible. However, during the busy season from May to October, this may not be an available option as we have a lot of same-day reservations. This means we will need the time in between check-in and check-out to ensure your home is clean and ready for your arrival. Our early check-in time is 2 PM, our late check-out time is Noon, and we do charge an additional fee for each service.
Yes. We provide bed linens, 1 set of bath towels (1 towel & 1 wash cloth) per person, and kitchen towels.
*We do NOT supply beach towels
You will receive your check-in instructions via email 7 days before your arrival. The instructions will include information specific to the vacation rental you will be staying in. If you book your reservation through Airbnb, you will receive your check-in instructions in your booking platform.
We have contactless check-in and check-out at all our properties. Seven days before your arrival you will receive the check-in instructions specific to your vacation rental.
All of our properties are privately owned so it is the owners’ decision if the home will have wi-fi. Wi-fi signal strength varies by location. Wi-fi will be listed as an amenity in the property description if it is available.
All of our properties are privately owned so amenities will vary. Amenities will also vary between waterfront and non-waterfront properties. Please refer to the property description for amenity offerings specific to the property you are interested in.
Some of our properties do allow pet dogs. Currently, we don’t have any vacation rentals that allow any other pets. If the property description says pets are not allowed, we are unable to make exceptions for yours as some owners have pet allergies and because they also use their vacation home, we need to adhere to their no pet policy. We also require a non-refundable pet fee for all pet stays.
At Simple Life Rentals, we proudly welcome group gatherings including wedding parties, family reunions, girls' weekends, and special celebrations. Our homes are designed for comfort, connection, and memorable experiences.
We kindly ask that all guests treat our properties (and our neighbors!) with care and respect. Excessive noise, unregistered guests, and damage of any kind are strictly prohibited. We love hosting responsible groups who value a clean, peaceful, and well-maintained environment. Thank you for helping us keep Simple Life Rentals a place everyone can enjoy!
We want you to have a worry-free stay!
100% Refund: Cancel 14+ days before check-in
50% Refund: Cancel 7–13 days before check-in
No Refund: Cancel within 7 days of check-in
A $100 fee is applied to all cancellations
Note: Refunds are not available outside these timelines, including reasons of emergencies, severe weather, natural disasters, or illness/ injury/ death in your party. Third-party platform rules may also apply. * Cancellation policy was updated on August 5, 2025. Reservations made prior to 8/5/2025 may have a different policy. Please refer to your signed Terms and Conditions for accuracy.
Date Changes & Rescheduling
14+ days before check-in: Free reschedule
Within 13 days: No reschedule
Other details: Rescheduled stay must occur within 6 months of original booking, maximum of one change per reservation, and is subject to availability and rate differences.
For your peace of mind, we strongly recommend travel insurance. Rental Guardian offers coverage specifically designed for vacation rental guests. Click here to learn more.
If you’d like to protect your trip investment and be protected against cancellations, flight delays, lost luggage, medical emergencies and more, check out Rental Guardian Travel Insurance. For more information and to get a quote CLICK HERE.
