Terms and Conditions
PEACE OF MIND PROTECTION: Simple Life Rentals provides protection for any accidental damage up to $1,000 occurring in the home or unit during your stay, when reported before departure. Any damages that exceed $1,000.00, are malicious, or are not reported will be charged to the credit card on file. This excludes any pet damage and excludes stays longer than 28 days.
TRIP CANCELLATION: We want you to have a worry-free stay! 100% Refund: Cancel 14+ days before check-in 50% Refund: Cancel 7–13 days before check-in. No Refund: Cancel within 7 days of check-in A $100 fee is applied to all cancellations Note: Refunds are not available outside these timelines, including reasons of emergencies, severe weather, natural disasters, or illness/ injury/ death in your party. Third-party platform rules may also apply. Date Changes & Rescheduling 14+ days before check-in: Free reschedule Within 13 days: No reschedule Other details: Rescheduled stay must occur within 6 months of original booking, maximum of one change per reservation, and is subject to availability and rate differences. For your peace of mind, we strongly recommend travel insurance. Rental Guardian offers coverage specifically designed for vacation rental guests. Click here to learn more. * Cancellation policy was updated on August 5, 2025. Reservations made prior to 8/5/25 may have a different policy. Please refer to your signed Terms and Conditions for accuracy.
PERSONAL INJURY INDEMNIFICATION: Renter agrees to release and indemnify The Simple Life Hospitality, Homeowners Association, and property owner from and against all liability for personal injury or illness to the person of the renter and their guests while occupying or on the property resulting from any cause whatsoever.
ASSUMPTION OF RISK: Renter acknowledges and freely assumes the inherent risks, as well as any other risks, associated with Renter’s and Renter’s invitee’s use of the Property and its amenities, including, but limited to any pools, spas, bodies of water, docks, grills, propane, fire pits, water toys, bicycles, etc. (as applicable). Renter further assumes all risk and agrees to hold The Simple Life Hospitality, the property owner and the Homeowners Association harmless from and any harm, injury, illness, or loss that may occur to Renter, Renter’s invitees or Renter’s property as a result of Renter’s or Renter’s invitee’s use of the Property and its amenities.
ARBITRATION: Any claim or controversy arising out of or relating to these Terms and Conditions, or a breach thereof, may, at the option of Simple Life Hospitality, be settled by binding, expedited arbitration conducted in Green Bay, Wisconsin and decided by a single arbitrator in accordance with the rules and procedures of the American Arbitration Association. Judgement upon the award of the arbitrator may be entered in any court having jurisdiction. Arbitration shall be completed, and a final award and decision made by the arbitrator, within one (1) year from the date of submission. Simple Life Hospitality retains the right, in its sole discretion, to elect to forego arbitration and enforce these Terms and Conditions by litigation in any court of competent jurisdiction. The parties submit to personal jurisdiction and venue in the state and federal courts of Brown County, Wisconsin.
LOST OR LEFT BEHIND ITEMS: The Simple Life Hospitality is not responsible for personal belongings nor for any items left at the property after checkout. Any items found can be mailed to renters at their expense by request only and a $50 convenience fee will be charged in addition to the cost of shipping. Please note that the timeframe to search for and/or to ship a lost item is contingent upon team member availability. Any firearm or other weapon found will be turned into local authorities and guests must retrieve themselves.
OUTDOOR BURN REGULATIONS: Any and all open burning is prohibited. Open burning is defined as outdoor burning in an unconfined area, container or pile that is not considered a designated or identified ‘fire pit.’ Lighting of fireworks is strictly prohibited.
CONSENT TO EMAILS AND AUTOMATED TEXT MESSAGES: By booking a reservation, the guest agrees to receive emails and/or text messages from The Simple Life Hospitality to the phone number and email address provided. Message and data rates may apply. Message frequency varies.
REFUSE TO RENT/EVICTION: The Simple Life Hospitality reserves the right to refuse rentals, and/or refund deposits and payments at company’s discretion. Also, renter agrees to comply with terms and conditions as set forth above in Items, and failure to do so, agrees to vacate the premises immediately on request and eviction by The Simple Life Hospitality.
ERRORS AND OMISSIONS: The Simple Life Hospitality is not responsible for errors and omissions. We reserve the right to correct such errors.
